Apresa: On ShoreTel

//Apresa: On ShoreTel
Apresa: On ShoreTel 2018-01-29T11:49:08+00:00
Simple
Effective
Secure

Recording calls from ShoreTel PBX’s need not be complex or expensive

With Vidicode, recording calls is easy; especially in an IP environment. For ShoreTel we simply ask that you mirror the IP extensions that you need to record and let the Apresa recording system do the work.

No CTI, CSTA or Windows Licenses Required

The Vidicode UK Apresa, captures, decodes and interacts with the IP packets at source making recording possible without the need for 3rd party applications, even where “pause record” features are required for PCI DSS, we are one of the few (if not only) manufacturers that can automatically mute a call in an IP environment for any PBX or hosted environment.

  • VM compatible, fingerprinting & encryption, audit trails and multi tenancy supplied as standard
  • Integrated screen recording and quality management
  • Available to purchase or rent
Find out more about Apresa
Buy Apresa Now!

Apresa call recording software

  • Multi level access; supervisors, groups and users
  • Free seating
  • Screen recording
  • Store on demand (audio & screen)
  • PCI-DSS compliance
  • Call commenting
  • Statistics for analysis in graph or .csv
  • Quick and easy search interface
  • User assignable search restrictions
  • Fingerprinting MD5, SHA-1
  • Encryption
  • Automatic backup to NAS
  • Automatic system check
  • Records SIP/VoIP, ISDN II, E1/T1, TDM,¬†Analogue and radio communication

Optional

  • Agent Evaluation Module
  • Raid 1 or Raid 5 option
  • Redundant power supply

Do you need to record remote workers? Yet another reason why the Vidicode UK Apresa is the product of choice for many.

Build & Protect Your Business

  • Remote worker compatible
  • PCI DSS, GDPR & FCA compliant
  • Screen recording
  • User authentication & restritive access
  • Hot desking capability
  • LDAP integration
  • Live monitor & note tagging
  • Multi site capability
  • Quality management

Contact us now for more information or a no obligation demonstration.

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