What is GDPR?
The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a regulation by which the European Parliament, the Council of the European Union and the European Commission intend to strengthen and unify data protection for all individuals within the European Union (EU). It also addresses the export of personal data outside the EU.
The GDPR aims primarily to give control back to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU. When the GDPR takes effect, it will replace the DPA (Data Protection Act).
The regulation was adopted on 27 April 2016.
Is your business ready for the enforceable deadline of 25 May 2018? Contact us now to find our how we can help you.
How does GDPR affect call recording for regulated firms, where call recording is required for compliance and other legislative reasons?
In short…It doesn’t. If you record calls for one of the 6 reasons stated above under “lawful reasons to record” then all you need to do is ensure you know which reason is the basis for you to record and note this for ICO, Audits and GDPR compliance references.