Single Desk User

Transform Your Business with Vidicode UK’s Leading Speech Analytics and Call Recording Solutions

Get in Touch

Vidicode UK: Your Provider of Leading Call Recording Systems, Speech Analytics and Transcription Solutions

Elevate your business with our advanced call recording, speech analytics, transcription services, and more. Unlock tailored and innovative solutions designed to address your evolving communication requirements.

Our Comprehensive Range of Solutions Includes:

  • Call Recording Systems: Capture and clarify voice conversations and screen interactions for quality assurance, protection and compliance. Enhance call quality with Agent Evaluation and Scoring.
  • Call Management: With Vidicode's call reporting you can streamline communication processes and optimise resource allocation.
  • Speech Analytics AI: Unlock valuable insights from spoken interactions, enabling you to enhance performance, customer satisfaction, and operational efficiency.
  • Transcription Services: Transform audio content into actionable text, enabling you to organise and leverage vital information effortlessly.
    Download our short  Driving Behavioural Change.  

Discover the Vidicode UK Advantage:

  • Proven Expertise: With our extensive experience, you can trust us as your reliable partner for recording calls and audio.
  • Dedicated Development: Our passionate team is committed to crafting functional and efficient technology that simplifies implementation and maintenance.
  • Global Reach: Operating in over 35 countries, we collaborate closely with distributors and resellers to provide seamless access to our solutions.
  • Flexibility at the Core: We understand that each business is unique. Our solutions are designed with flexibility as a fundamental principle, ensuring they align perfectly with your requirements.

Vidicode UK: A Brief History

Vidicode was formed in The Netherlands over 30 years ago, a company driven by a passion for functional technology and customer solutions that are easy to implement and maintain.

In 2015 Everton Stuart, founded Vidicode UK, after a successful career at call recording manufacturer Retell and in 2023 purchased the Intellectual Property rights to Retell which had ceased trading. Backed by Vidicode HQ’s design and manufacturing team and a UK based admin and technical support team Vidicode UK continues to drive change in the call recording industry with transformative solutions including speech analytics with transcription, Microsoft Teams call recording, E-SIM mobile recording and more.

Elevate your communication capabilities with Vidicode’s state-of-the-art solutions. Whether you’re seeking enhanced call management, mobile call recording, billing platforms, single desk recorders or digital audio recorders, we have you covered.

Join the ranks of satisfied businesses, and IT and telecoms resellers that have harnessed the power of Vidicode’s technology by making Vidicode UK your partner for speech analytics and intelligent call recording solutions. Drive behavioural change and compliance and experience innovation, efficiency, and support like never before.

Contact us today at 0203 4881498 or to explore how our speech analytics and UK call recording solutions can drive your success.

 

Case Studies

Secure Call Recording for a Travel Broker<br> Travel Up Case Study

Since its inception in 2004, TravelUp has aimed to make worldwide travel effortless for its customers. With so many options for a customer, its bespoke deal finder technology searches masses of different suppliers simultaneously. It quickly returns all the best available deals for flights, hotels or full... Full Case Study

Customer Research Programme Call Recording <br> TLF Case Study

Based in Huddersfield and proud of their Yorkshire heritage TLF Research boast a proven track record of improving the customer experience, satisfaction, and loyalty of their client’s companies through the design and running of customer research programmes. As a full-service agency TLF has assisted customers including Visa, Calor, Co-op and Saint... Full Case Study

Call Recording Case Study for a Lone Worker Company <br> Solo Protect

Over the last 20 years, SoloProtect has innovated and evolved to provide an industry-leading lone worker safety solution that is used by thousands of people across the world. SoloProtect work with public, private, and charity sector organisations that employ large numbers of staff who work alone, are community-based, or are required... Full Case Study

PCI DSS Compliance for Motor Dealerships <br> Budgen Motors

As one of Shropshire’s biggest and longest established Motor Dealerships Budgen Motors prides itself on giving excellent service to all its customers. Budgen has been in Shropshire for 40 years and it is still family run today. Originally started by Tommy Budgen in the 70s, Budgen was taken over by the late... Full Case Study

Maintaining High Customer Experience Standards with Call Recording <br> MSL Motor Group

MSL Motor Group was founded by Stephen O’Flaherty who is widely celebrated as one of the great pioneers of modern Irish motoring. His grandson, who is also named Stephen O’Flaherty, is the Chairman of MSL Motor Group today. The O’Flaherty family have a long history in the Irish motor industry and have... Full Case Study

FCA Compliant Call Recording for Private Medical Insurance Broker <br> Right to Health

When Infinity Group, one of the UK’s largest IT and Telephony providers were tasked by Right to Health, to find a reliable, user friendly call recording platform that met FCA* compliance standards they turned to Vidicode UK and call recording expert Everton Stuart. Right to Health, founded in 2001, specialise in finding... Full Case Study

FCA Regulatory Compliant Call Recording <br> DF Markets

DF Markets (Delta Financial Markets Ltd.) is a Forex, CFD and Financial Spread Betting provider established and located in Canary Wharf, London. The company is regulated by the Financial Conduct Authority (FCA register number 534027). The protection of client funds is provided by the Financial Services Compensation Scheme (FSCS). DF Markets offers... Full Case Study

Compliant Call Recording for TV Shopping Channel <br> JML

Founded in 1986 by John Mills and now a global operation, JML was once a small family company that developed through consumer exhibitions with exciting live demonstrations of innovative products. Over the last two decades we’ve grown into a household name, one of the nation’s favourite brands and a world leader... Full Case Study

FCA Compliant Call Recording: Asset Management <br> Albemarie

The company was founded in 2003, but in 2007, with the arrival of the new shareholder, we dedicated particular resources and energy to the Investment Management business, focusing on the search for good results and outperformance of the benchmark indices. Our team’s best management skills lie in UCITS Funds and Alternative... Full Case Study

    Got questions? Let's chat.

    For sales and support or to book a FREE discovery call - Enquire here!